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Show: 15685|Reply: 70

SKYNET Malaysia Courier Service can not trust anymore! BEWARE

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Post on 19-11-2009 09:08 AM |All posts

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I recently received a mail from Singapore which used SKYNET courier service, but once open the mail, I found out the item lost. I complained to the EMS singapore, they ask me to lodge the police report and then they will investigate the case.... it sound like very nice service..... BUT till now EMS never have any reply to me and also SKYNET Malaysia.... I can't do anything with this case.... even I have been report the POLICE Sungai Petani and provided the Suspect Posman.... the Police just told me that they can't do anything and ask me to sue the SKYNET Malaysia.... It is really night mare for me.... I can't trust the SKYNET Malaysia... they really can't be trust.... So Please BEWARE for SKYNET Courier Service.

Below is a mail which I have been communicated with EMS.

--- On Tue, 3/11/09, Lim CC <limnchoo@yahoo.com> wrote:

WHAT IS THE OUTCOME?????

On Sat, Oct 31, 2009 at 2:39 PM, SingPost SINEMS (SingPost) <[url=]sinems@singpost.com[/url]> wrote:
Dear Mr Lim

We have forwarded your complaint to our counterpart and the relevant department for their investigation and are waiting for their reply.


Please take note that your item has been handled by several parties, locally and in Malaysia before reaching your address.  As it is a weekend today, we have not receive their reply yet.  We will let you know once further information is received.


We sincerely apologise for the experienced and the inconvenience you have encountered.
Thank You

Yours sincerely
Chan L F (Mdm)
Senior Customer Service Executive
Customer Relations
Customer Service (Business Division)
Singapore Post Limited (Reg No. 199201623M)



From: Lim CC [mailto:[url=]limnchoo@yahoo.com[/url]]

Sent: Saturday, October 31, 2009 2:29 PM
Subject: RE: FW: Item Lost even received the mail ER611569148SG (ENQ0910020829)





Dear Mdm,I am very upset with your reply. That is a simple answer and simple job, just ask which company handle the mail only... but you ask me to contact your counterpart. FYI I already check and know which company handle my mail. Malaysia Courier Company is SKYNET and Handle by SKYNET Sungai Petani. I will the Manager there today and I will know what action taken by EMS to help me to settle this case.

Rgds,
CC Lim
6012-4292447  


--- On Sat, 31/10/09, SingPost SINEMS (SingPost) <[url=]sinems@singpost.com[/url]> wrote:

From: SingPost SINEMS (SingPost) <[url=]sinems@singpost.com[/url]>
Subject: RE: FW: Item Lost even received the mail ER611569148SG (ENQ0910020829)
Date: Saturday, 31 October, 2009, 1:47 PM

Dear Mr Lim

Thank You for your reply.  You may contact our counterpart, Ms Maggie Tan on Tel: 03-56385711 for further assistance.

Yours sincerely
Chan L F (Mdm)
Senior Customer Service Executive
Customer Relations
Customer Service (Business Division)
Singapore Post Limited (Reg No. 199201623M)


From: Lim CC [mailto:[url=]limnchoo@yahoo.com[/url]]
Sent: Saturday, October 31, 2009 1:21 PM
Subject: Re: FW: Item Lost even received the mail ER611569148SG (ENQ0910020829)


Dear Ms NorashidahThanks for your fast action, I did check with PDC Sungai Petani Mr Shamion, he told me that he don't have any record of the mail, so he believe that this mail not handle by Poslaju Malaysia, it might be handle by other courier service company. So please provide me which company deliver the mail to me as I can provide the information to the Police Kuala Muda act on it.

Kelvin,
Please Singpost need your information, please support them. Thanks!

Rgds,
CC Lim
6012-4292447

--- On Sat, 31/10/09, SingPost SINEMS (SingPost) <[url=]sinems@singpost.com[/url]> wrote:

From: SingPost SINEMS (SingPost) <[url=]sinems@singpost.com[/url]>
Subject: FW: Item Lost even received the mail ER611569148SG (ENQ0910020829)
Date: Saturday, 31 October, 2009, 12:10 PM

Dear Mr Lim

Thank You for your email.  We are sorry to learnt that the contents were missing from the envelope when you receive the item.  We have forwarded your email and police report to Poslaju Kuala Lumpur for their attention and investigation.

Have you inform the sender on the lost please?  We would appreciate it if the sender could let us know how the contents were packed and sent.  Please provide any photo of the envelope

Yours sincerely
Chan L F (Mdm)
Senior Customer Service Executive
Customer Relations
Customer Service (Business Division)
Singapore Post Limited (Reg No. 199201623M)

From: Lim CC [mailto:[url=]limnchoo@yahoo.com[/url]]
Sent: Saturday, October 31, 2009 1:36 AM


Dear Sir/Madam,
I would like to report that even I received the mail ( Detail as below) but it is a empty mail, the notes inside mail already lost. Can you inform that which courier company in Malaysia handle this mail as I can inform the Police to investigate this stolen case. For your information, I made a police report and also time of delivery also not as actual time. (Pls find the attachment)

Rgds,
CC Lim
6012-4292447










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Post on 19-11-2009 09:28 AM |All posts
u are not alone. i pon pnah tekena. bad telemarketing, bad receptionist, bad service. now we using other courier service.
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Post on 19-11-2009 09:43 AM |All posts
yeke...xpenah gune pon service dorg...kompem aku band company ni...
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Post on 19-11-2009 09:52 AM |All posts
My officemate pun pernah terkena, dia hantar brg personal effect to oversea, sampai kat sana brg tu hilang separuh...complain pun x guna,pas tu company kitaorg tukar courier service lain.

SKYNET BAD SERVICE....
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Post on 19-11-2009 10:01 AM |All posts
Aku belum pernah terkena lagi dengan skynet, cuma aku perasan posmen dorang takde uniform khas. kalo datang rumah hantar barang pakai baju biasa aje. bagi aku kalo rasa ragu2, guna aje poslaju. setakat ni semua barang aku sampai, dari kamera, phone mahupun dokumen biasa semua selamat sampai.
Life Was Like A Box Of Chocolates
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Post on 19-11-2009 10:04 AM |All posts
4# shasafiera [/

Saya pernah call SKYNET Sg, Petani Manager.... dia tu teruk lah... cuma beritahu dia sudah check posman tu.... dan perlu percaya dengan Posman dia... sebab orang dia ma.... Itu lah jawapan daripada Pengurus SKYNET di Sg. Pateni, Kedah.
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Post on 19-11-2009 10:27 AM |All posts
Kalau-kalau sesiapa yang pernah hadapi keadaan seperti sebegini, boleh lah beritahu kami di sini. Terima Kasih
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Post on 19-11-2009 01:45 PM |All posts
setujuk...mmg bad service..aku penah keja saner tp sehari jer (handle corporate client)..hehehe..hari ke-2 aku dh x dtg keja..sbb aku tgk kampeni tu teruk sgt...no wonder brg byk hilang..mmg mase 1st day aku keja, byk sgt problem kena handle..brg ilang la, rosak la...

n, skrg kampeni aku keja nie guna skynet utk local delivery..mmg byk problem..n x tahu la nape admin aku sengal sgt xnak tukar kampeni lain...mcm2 kes ader..yg paling best..kes tertukau brg..last year..mase aku htr brg (ala..pamplet jer 1 kotak) kat salesman aku kat johor, tp bile dia dpt...nak tahu brg aper.....huhhh...jewellery-batu berlian!gilosss.....sib baikla budak tu jujur, bgtahu aku...klau dia senyap jer..selamat la..itupun aku call skynet bbrp kali baru nak check..mmg lembab n xbtanggungjawab tul..boleh dia bg reason, "so far x de org yg komplen tertukar brg.." hatok dia! tp, yg htr jewellery tu pun satu..sengal..brg berharga mcm tu pakai courier jer....
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Post on 19-11-2009 04:02 PM |All posts
aku dulu bekas pekerja skynet jb..memang tak leh dipercayaii...
Dunia
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Post on 19-11-2009 11:14 PM |All posts
SKYNET tak boleh percaya!!!! Seperti Zep yang cakap... memang Posman  dia tu pakai pakaian yang biasa... berwas-was tentang Posman tu.... Yang geramnya... Saya sudah menyatakan suspek kpd polis.... tapi polis tak nak ambil tindakan terhadap Posman tu.... Nama and contact no. juga diberi dia... sarjan Sg. Petani Bahagian Komersial... tak berani ambil tindakan.... Apa saya boleh buat... polis pun tak terdaya... macam mana kita sebagai rakyat biasa boleh but
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Post on 19-11-2009 11:30 PM |All posts
lain kali jgn pakai Skynet...boycott terus....
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Post on 20-11-2009 12:02 AM |All posts
memang teruk la skynet ni.. meh boikot skynet ramai2.....

Bro cclim, nape polis takleh amik tindakan ?? takkan guna reason tak berani kot...
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Post on 20-11-2009 12:41 AM |All posts
aku mmg dah lama tak pakai korier jaringlangit ni..parcel aku dia peram sikit nyer lama..ala2 pos kapal lak...smp kwn aku hangin sama aku...nk chk sikit nyer susah lak tuh...last2 aku pakai gdex lg ok..bebudak dia pon baik...
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Post on 20-11-2009 08:40 AM |All posts
12# outsider

Polis cuba minta saya sue SKYNET, kalau SKYNET lodge polis report, baru dia boleh ambil tindakan seterus menyiasat suspek tersebut. TAPI SKYNET tak hirau langsung case ini, Manager dia tu percaya POSMAN nya (seperti saya kata dulu loh). Saya seprti BOLA ditendang ke mana-mana saja..... dulu kata report police minta dari Skynet/EMS, lepas tu saya diarah oleh polis sue company pula..... Ini lah cara-cara mereka selesai masalah?????
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Post on 20-11-2009 08:44 AM |All posts
Berikut ialah komen kawan yang guna Singapore EMS dari Ebay

Hi Lim

Yes You are right. All buyers and sellers should stop using EMS, i have also experienced 2 case of lost content using SINGAPORE EMS. They push all the blaim to their agent in malaysia but nobody really knowing what is happening. Their action and investigation are also slow and resultless.

Now i have stopped using EMS, even normal singpost registered mail is safer than EMS.

kEVIN



--- On Thu, 19/11/09, eBay Member: cclim2007 <member@ebay.com.sg> wrote:

From: eBay Member: cclim2007 <member@ebay.com.sg>
Subject: cclim2007 has sent a question about item #120492241345, ending on Nov 19, 2009 23:56:17 SGT - Malaysia RM1 & RM10 LOW NUM 0000041-43 UNC (6 NOTES)
To: kenlynn74@yahoo.com.sg
Date: Thursday, 19 November, 2009, 11:40 PM

                       
        eBay sent this message to WanThiamTeik Kevin (kenlynn74).
Your registered name is included to show this message originated from eBay. Learn more.
        This member has a question for you.       
        Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by buyer protection programmes. Learn More.       
                       
Dear kenlynn74,

hi! Beware ship with SingPost.... I have been a case
as per link:http://malay.cari.com.my/viewthread.php?
tid=449943&extra=page%3D1. Take care

- cclim2007
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Post on 20-11-2009 05:00 PM |All posts
skynet ni kan despatch die mcm rempit drug addict jah. aritu dpt courier main campak jah dpn umah smpi abes bsh dokumen..terukkan?

ape kate cclim repot pd tribunal penggunal.bole repot online tp i tak ingat website..anyone plis provide...
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Post on 22-11-2009 03:01 AM |All posts
Post Last Edit by system_failure at 22-11-2009 03:05

I dont have experience like this..

but in logically be4 u receive the package u must ensure the envelope must be in the good condition right?
than u can sign the consignment note...

but if u sign it be4 checking the package either it is spoil or not, no wonder la abang sarjan misai tu tak bulih buat apa2 lagik....

this SKYNET (the Terminator System huh??!!) have a proof that u already consider the delivery is in good condition..
i'm not backing this bloody fukkerr SKYNET!.. but i think mana2 company pun mesti ada problem barang2 hilang becoz of staff attitude..

so.. in this case, either u or skynet or singpost cannot do anything lor..

if i'm the manager of skynet, i will apologize my customer and in the same time will terminate my spoil Terminator..
but...
for sure i cannot help my customer to claim their lost from the company insurance!
becoz u have already declared receiving the things in good condition....
youtu.be/O1hguGg0d-Y
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Post on 25-11-2009 11:29 AM |All posts
4# shasafiera

betul ke teruk sangat service mereka????
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Post on 25-11-2009 11:48 AM |All posts
10# cclim2007
cuba laporkan kat putrajaya ke email e-aduan@ kpdnhep.gov.my
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Post on 26-11-2009 11:24 AM |All posts
go to tribunal pengguna
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Post on 26-11-2009 03:01 PM |All posts
tuan rumah...cepat ambil tindakan sebelum terlambat...nanti nasi jadi bubur...
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Post on 7-12-2009 12:15 PM |All posts
Bukan saya tak nak ambil tindakan terhadap SKYNET..... saya diberitahu oleh polis, Seller yang berhak sue Company tu.. sebab itu barang dia.... cuma si-penghantar berhak terhadap tu. Oleh tu saya tak boleh buat apa-apa setakat.
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Moderator

Post on 8-12-2009 01:17 AM |All posts
@cclim2007
use media as much as possible.. company2 yg x bertanggung jawab camnie, mmg x leh dibiarkan. dah masuk paper nanti, baru terhegeh-hegeh nak siasat..
Visit my 3D Realtime Projects http://digitalspine.blogspot.com/
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Post on 16-2-2010 08:39 PM |All posts
Memang betul SKynet punya citer, asal usul Skynet ni owner sorang tokey cine, pstu buat bisnes SKYNET courier servis. Tak pasti samaada pekerja atau dispatcher yang selalu rajin wat keje ni berkaitan mengkaji barang2 godek sana sini pastu rembat. yang diterima sebelum hantar pada customer.
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Post on 16-2-2010 08:44 PM |All posts
24# renjer


biasa lah taukey cine tapi pekerja melayu dan india yang curi tu siapa ? cine ,melayu , india ?. cakap pakai otak sikit
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