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KUALA LUMPUR: Touch 'n Go card holders are only permitted a reload of not more than RM1,500 in value. In a statement issued today, Touch 'n Go Sdn Bhd (TNGSB) said the capping is in line with the e-Money guidelines issued by Bank Negara Malaysia and applicable to all e-money issuers in the country. "As one of the leading e-Money service providers in the country, Touch 'n Go is always mindful of its obligation to safeguard electronic money transactions and adhere to Bank Negara's guidelines. "We believe it is timely to remind our customers about the capping limit of Touch 'n Go cards in light of the increasing trend in electronic payment modes recently," said TNGSB Chief Executive Officer, Abdul Karim Md. Lassim. The e-money guideline issued by the central bank is aimed at ensuring the safety and soundness of e-money operations, as well as enhance customers' confidence in the usage of e-money services. Touch 'n Go card is a form of electronic money governed by Bank Negara and must therefore, ensure that transactions performed by card users are protected. As an e-money service provider, Touch 'n Go is also required to accumulate funds gathered from all reload transactions into a trustee account under the supervision of Bank Negara. The establishment of a trustee account is aimed at ensuring that customers' money is efficiently and safely managed. Money under the trustee account, will then be distributed to the respective service providers that accept Touch 'n Go transactions, such as highways, public transportation, parking, retail outlets and others. Customers are also encouraged to register their cards as a safety measure - should the card be lost or stolen at www.touchngo.com.my or visit the nearest Touch 'n Go Hubs, 'Touch 'n Go SPOTs', and customer service counters along highways. Those entitled to the Government Frequent Traveller Programme toll rebate are also recommended to check their card balance before redeeming it. "Customers must ensure that the balance does not reach RM1,500 in value to avoid the cards being deactivated. Should their balance reach the limit, they are advised to utilise and reduce the balance before redeeming the rebate," TNGSB said.-- BERNAMA
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Post time 26-9-2012 03:14 PM
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Last edited by mallcop on 26-9-2012 03:42 PM 
