CUSTOMER SERVICE EXECUTIVE (IMMEDIATE HIRING)

Intelekrecruit

Job Descriptions:

• To handle incoming calls professionally, assess customer's inquiries or complaints and fast decision making.
  
• Apply proper phone etiquette to manage various customer situations and achieve first call resolutions where necessary.
  
• Perform all procedures accurately, including following documented call flows, work processes, data entry requirements and complaint management processes.
  
• Provide top notch customer support that leaves the customer happy and satisfied.
  
  

Requirements:

• SPM with minimum 2 years working experience in Customer Service field.
  
• Fresh Diploma or Degree holder in any field are encouraged to apply.
  
• Excellent communication skills in English and Bahasa Malaysia.
  
• Able to converse in Mandarin is an added advantage.
  
• Good interpersonal skills with positive working attitude and enjoy interacting with customers.
  
• MUST be able to work on a rotating shift, weekends and Public Holidays.
  
• Extensive job training will be provided for successful candidates.
  
• Willing to work at Selangor or Kuala Lumpur.
  
  

Interestedcandidates please call Ms Kiran at 03-21612121 or e-mail [email protected] for an immediate interview appointment.