JAPANESE SPEAKING CUSTOMER SERVICE REPRESENTATIVE (MULTIPLE VACANCIES)

roslan.majid

Company : Confidential               
Location: Kuala Lumpur               
Salary : RM - - RM -               
               
*MUST HAVE*               
-Local JLPT N1 / N2 holder who has completed high school with at least 1 year of experience               
-Native Japanese Bachelor Degree fresh graduates are welcomed to apply               
-Able to read, write, and speak fluently and spontaneously in Japanese               
-Able to work in shift basis               
               
*OTHERS/ADVANTAGES*               
-Able to communicate effectively with customers in a friendly and polite manner following the processes               
               
*RESPONSIBILITIES*               
-Summary: To provide premium customer support to the client. This support is provided by either phone or email.               
-Provide primarily customer service based phone support to the clients customers               
-Activate and engage with client/customer whilst providing accurate information of customers issue at hand               
-Accurately record and update customers cases into the clients CRM and trackers following appropriate processes               
-Provide accurate and understandable information to all customers and support partners               
-Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level, whilst ensuring follow through in all cases               
-Ensure all follow ups are done in a timely manner               
-Ensure all SLAs are met appropriately               
-Maintain high level of customer satisfaction whilst maintain a professional manner               
-Be familiar with all policy, processes, and product knowledge and escalation paths               
-Remain polite, patient and courteous with customer throughout the experience               
-Ensure the end to end experience for all customers is at a high level of customer satisfaction               
               
If you feel you fit the criteria and would like                
to take your career to the next step then please                
forward your CV/Resume to:               
[email protected]               

mackiigeorge

Please contact  writemy assignment  and place your order our cheap custom top essaywriting services and we will be glad to help you. All our papers are completedby seasoned writers of do my assignment who are graduate from reputableuniversities and have to undergo intensive training before they are assignedany tasks You have thus come to the right place and can be assured that youwill receive cheap topessay writing services and essaywriters UK at competitive prices while the quality of the essay willnever be compromised by.

mackiigeorge

All our papers are completed by seasoned writers of assignmentwriting UK and domy assignment who are graduate from reputable universities andhave dissertation writing services UK to undergointensive training before they are assigned any tasks. Check reviews perfectwriter review