HOTEL RESERVATION AND CUSTOMER CARE CONSULTANT

Intelekrecruit

JobDescription :-

• Handling inbound calls ande-mails regarding hotel reservation and enquiries.
• Ensure prompt and accurateanswering of all incoming correspondences with regards to hotel reservation.
• Process all reservation requests,changes and cancellations by phone, fax, mail, internally and through corporatereservations centre or travel agencies.
• Good interpersonal andcommunication skills.
• To explain guarantee, specialrate and cancellation policies to callers.
  
  

Job Requirements:-

• SPM/Diploma/Degree with a minimum of 1 year experience in Reservations Department/Hotel or as a Customer Service /Telemarketing .
• Computerliterate and proficiency in Microsoft Office.
• Proficiencyin spoken and written English.
• Excellentlistening and comprehension skills required.
• Mustable to start immediately.
  
  

Please e-mail resume to [url=][email protected][/url]for an immediate interview appointment.