HOTEL RESERVATION AND CUSTOMER CARE CONSULTANT

Intelekrecruit

JobDescription :-

• Handling inbound calls and e-mails regarding hotel reservation and enquiries.
  
• Ensure prompt and accurate answering of all incoming correspondences with regards to hotel reservation.
  
• Process all reservation requests, changes and cancellations by phone, fax, mail, internally and through corporate reservations centre or travel agencies.
  
• Good interpersonal and communication skills.
  
• To explain guarantee, special rate and cancellation policies to callers.
  
  

Job Requirements:-

• SPM /Diploma/Degree with a minimum of 1 year experience in Reservations Department/ Hotel or as a Customer Service /Telemarketing.
  
• Computer literate and proficiency in Microsoft Office.
  
• Proficiency in spoken and written English.
  
• Excellent listening and comprehension skills required.
  
• Must able to start immediately.
  
• 5 Full time positions available.
  
  

E-mail add : [url=][email protected][/url]

You may also send SMS stating your FULL NAME<space>CONTACTNUMBER<space>POSITION<space>LOCATION to 011-28807943.