BioMy mother recently had a great experience with the Qatar Airways San Francisco Office and I wanted to express our gratitude. The employees welcomed her with sincere friendliness and professionalism as soon as she arrived. She wanted help making some changes to her itinerary and had a few inquiries regarding her next overseas journey. She was guided through each stage with care and clarity by the very competent and patient agent at the counter.
Most notable was the staff's consideration for her comfort and worries. She was rather nervous, so they gave her a seat and some drink while they took care of the paperwork. They went above and beyond, which made a big difference, and the entire process went well.