Customer Service Executive (Banking Industry) – Immediate Hiring!

Intelekrecruit

JobDescriptions:

• Handle incoming calls using standard processes to respond to enquiry / complaints raised by customers.
  
• Apply proper phone etiquette to manage various customer situations and achieve first call resolutions where necessary.
  
• Effectively provide fast and timely solutions to all customer related problems to meet their satisfaction.
  
  

Requirements:

• SPM, Diploma or Degree holder in any field with 1 year working experience in Customer Service/Call Centre field.
  
• Fresh Graduates Degree with passion in customer service are encouraged to apply.
  
• Excellent English communication skills.
  
• Have positive working attitude and enjoy assisting and interacting with customers.
  
• MUST be able to work on shifts, weekends and Public Holidays.
  
• Full professional job training will be provided for successful candidates.
  
• Open to MALAYSIAN citizens only.
  
  

Kindly contact Ms. Hana at 03-21612121 or send your resume to [url=][email protected][/url] for interview appointment.